Shipping policy

Shipping Policy

Where We Ship We currently ship to addresses within Australia only.

Shipping Cost We offer free shipping on all orders, no minimum spend required.

Delivery Times Please allow 5-15 business days for your order to arrive after it has been placed. As we work with suppliers to bring you the best products, delivery times may vary slightly depending on your location.

Order Processing Orders are processed within 1-2 business days. You will receive a confirmation email once your order has been placed, and a shipping notification with tracking information once your order has been dispatched.

Tracking Your Order Once your order has been shipped, you will receive an email with your tracking details so you can follow your order every step of the way.

Delays Occasionally delivery times may be affected by factors outside of our control such as public holidays or high demand periods. If your order hasn't arrived within 15 business days please contact us at info@sleepypaws.com.au and we'll look into it for you.